telus billing support - An Overview

telus billing support - An Overview

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Each person who calls the tech support quantity is wishing to speak to a true individual at the earliest opportunity.  Not a soul wants to really need to bounce through a maze of queries in hopes of only currently being place in a que to talk to a true human being!  

Used to be the chief and The key reason why I are actually a faithful Telus custiomer for years. But this is about to change!!

Even so, the top just transpired. Following speaking with Telus enterprise, I was not happy with the plan presented and asked to be tranferred towards the LOYALTY dept. She adjusted the price of the info program but enhanced the cost of the cellphone for the Internet of -$one. WHAT A JOKE!!!

Have you ever tried out making use of the online Chat? Log on to My TELUS as well as the Chat icon will likely be on the lower ideal with the window. Reply the questions about what type of aid you would like then maintain replying for the bot with "I would like to talk to somebody" till the bot offers up and passes the Chat to an individual.

I needed to Get hold of CS nowadays with Chat as well as Division I need to talk to is only available by cellphone. The CS on Chat arranged a call again at an arranged time slot. When that Section identified as me later on I received anything sorted out.

I'd personally also like to understand why this was removed? Would seem stupid that we now need to call tech support to try and do something which we didn't need to have the for previously 

I assume I am just previous, but I try to remember a time when you might simply call a company, talk with a human devoid of sitting on maintain for hrs, and actually get customer service. Thanks Telus for an excellent customer working experience.

• I spoke to a number of agents, together with Maria and Regal, who couldn't present clarity or escalate my situation as requested.

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Thanks to your attention to this subject. I look ahead to a prompt and satisfactory resolution.

It transpired on Sunday that I experienced a horrible issue. But I used to be joyful to find this Site worked on weekends. And Helen granted me support, time, and persistence to solve the problem. I am so grateful I simply cannot tell!

The Television set sign has actually been shed considering that Telus technical support Friday, September twenty seventh and the technician who confirmed up yesterday,  September thirtieth couldn't resolve the challenge soon after modifying the Television set cable box and cable. I used to be knowledgeable that the Internet Modem needs to be adjusted also, but he didn't have it.

Seems like all we will do now could be air our grievances over a general public Discussion board while in the hopes of somebody in a position of authority can actually do one thing about it.  

I will cancel many of the services house and cellular with Telus and tell my friends and family to take action, which was the worst expertise I got with Telus